When it comes to planning and organizing business processes, ambiguity never pays. A vague or skeptical frame of mind or not being sure of details is the basis for much of the agony faced by employees and managers alike. It is imperative that in any organization, each and every member needs to have a concrete, unambiguous understanding of what the objectives and needs of the organization are.
Connected as they are by the modern I T oriented communication Devices and technologies, various members of an organization sometimes seem to have been located oceans apart. Although most of us agree to the fact that an organization’s activities are directly linked to its corporate strategy, many people still consider these two vital factors as distant. Boardroom sessions and the strategies formulated there may not directly have considerable impact on an individual participant in a company, but the common goals claim that these be followed by every individual precisely. As in the proverbial Butterfly Effect, a lack of clarity here, and a misunderstanding there, might cause big damages when organizational targets and expectations are concerned.
Barriers to Clarity
- Complex Communication : Technical jargons and complicated methods often result in lack of clarity. Remedy is to adopt stating facts and points in clear and concise manner understandable by everyone.
- Hierarchy : Although for maintaining certain virtues an organization needs a fixed chain of commands, this very fact may at times disrupt the flow of communication, resulting in loss of clarity between the echelons of the organization. This can be avoided by increasing interaction between the various levels of organizational members.
- Insufficient Flow of Information : In some cases, within a company, certain information may be treated confidential, accessible to only those who are privy. This at times causes withholding of necessary messages being passed on to the needy. To maintain clarity of needs, vital information must be made available to each one with easy access.
- Absence of Faith : A lack of trust among different members in an organizations leads to not only unnecessary competition but also impair decision-making as well as target achieving.
How to overcome Lack of Clarity
- Assure that Everyone catches the bus : The purpose and reason behind each action and planning must be known all along the organization. Everyone has to share and exchange ideas.
- Expressive Requirements must be Defined : Rather than giving communications in a tedious manner, short messages of what is most importantly needed must be circulated to the appropriate levels of employees and managers.
- Context Setting : Business processes can be explained using diagrams—thus making it simple to understand and easy to follow by all organizational members.
The role played by business analysts in seeing that business project is executed successfully is vital in the current business situation. There may be cases where despite of sophisticated financial environment and other gimmicks, the organizational goals may not be achieved, due to the prime hurdle of lack of clarity. This can be avoided by adopting methods that enable all the participants to have a clear vision of the objectives, goals, and processes of the organization.