What is Theory of Constraints (TOC)?
TOC is systematic management approach which focuses on improving a few physical and logical leverage (constraints) points of an organization in order to achieve an order of magnitude improvement in the performance of the system as a whole. This concept was developed by Dr Eliyahu M. Goldratt and introduced in his best seller - The Goal . Eli Goldratt has been described by Fortune as a “guru to industry” and by Business Week as a genius. He is an educator, author, scientist, philosopher, and business leader.